| OWNERSHIP |
| SMG |
Private Management for Public Facilities |
| BCCCA |
Berks County Convention Center Authority |
| SUPERVISORY ROLE |
| Zane Collings |
Regional General Manager for SMG/Alternate Governor |
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| MANAGEMENT |
| Mark Wallace |
Governor/General Manager of Hockey Operations |
| BROADCASTING |
| Mark Thompson |
Broadcaster and Hockey Operations Coordinator |
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| MERCHANDISE |
| Gregg Lewis |
Merchandise and Promotions Coordinator |
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